Privacy Policy
Last Updated: May 2026
Introduction
Fiona McTaggart (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you use www.fionamctaggart.co.uk (the “Website”), purchase products, request samples, enquire about collaborations, or contact us through the website.
We process your information in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and applicable UK data protection laws.
Please read this policy carefully to understand how your personal data is handled.
Who We Are
Fiona McTaggart
Poole, Dorset, United Kingdom
Email: hello@fionamctaggart.co.uk
For the purposes of data protection law, Fiona McTaggart is the data controller.
Information We Collect
1. Website Visitor Data
This website is hosted by Squarespace. When you visit the site, Squarespace automatically collects certain technical information, including:
- IP address
- Browser, device, and network information
- Pages visited and actions taken on the site
- Referring URLs
- Log and security data
Squarespace uses this information to operate, secure, and improve its platform. Analytics data is generally processed in a de-personalised form.
2. Customer & Order Data
When you place an order or request samples, we may collect:
- Name
- Email address
- Telephone number
- Billing and shipping address
- Order details
- Product selections and customisation requests
This information is shared with Squarespace (our website platform) and payment processors such as Stripe, PayPal, or Squarespace Payments to process your order securely.
3. Enquiries, Trade & Collaboration Requests
If you contact us regarding:
- bespoke projects
- trade accounts
- collaborations
- wholesale opportunities
- commissions
- workshops
we may collect information relevant to your enquiry, including:
- contact details
- project information
- notes from conversations
- images, measurements, or reference materials you provide
This information is used solely to respond to and manage your enquiry.
4. Newsletter & Marketing Emails
If you subscribe to our newsletter or mailing list, we collect your:
- name
- email address
Marketing communications are sent only with your consent.
You can unsubscribe at any time using the link included in marketing emails.
5. Transactional Emails
If you place an order or create an account, you may receive transactional emails relating to:
- order confirmations
- dispatch notifications
- account updates
- password resets
These communications are necessary for the operation of the website and cannot be opted out of while using the service.
How We Use Your Data
We use your personal information to:
- process and fulfil orders
- provide customer support
- manage sample requests and trade enquiries
- communicate regarding collaborations or bespoke projects
- process payments securely
- send essential transactional emails
- send newsletters and marketing communications (with consent)
- improve website performance and user experience
- comply with legal and accounting obligations
Lawful Bases for Processing
We rely on the following lawful bases under UK GDPR:
Performance of Contract
To fulfil orders, deliver products, and respond to service enquiries.
Legitimate Interests
To improve our website, manage our business, prevent fraud, and respond to enquiries.
Consent
For newsletter subscriptions and marketing communications.
Legal Obligation
To comply with tax, accounting, and legal requirements.
Third-Party Services
We only share your information where necessary, including with:
- Squarespace (website hosting and ecommerce platform)
- Stripe / PayPal / Squarespace Payments (payment processors)
- Delivery and courier providers
- Email marketing providers (such as Squarespace Email Campaigns or Mailchimp)
- Professional advisers where necessary (legal, insurance, accounting)
We never sell your personal data.
All third parties are required to process your data securely and in accordance with applicable data protection laws.
Cookies
This website uses cookies, including essential functionality cookies and analytics cookies.
Squarespace may place cookies on your device to support website performance and analytics.
For more information about Squarespace cookies, please visit:
https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses
You can control cookies through your browser settings.
Analytics
We may use Squarespace Analytics and similar tools to understand website performance and visitor behaviour.
This may include:
- page views
- clicks and navigation behaviour
- device and browser information
- referral sources
This information helps improve the website experience.
Data Retention
We retain personal information only for as long as necessary to:
- fulfil orders
- manage enquiries
- comply with legal, accounting, or tax obligations
After this period, information may be securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
- request access to your personal data
- request corrections to inaccurate data
- request deletion of your data where appropriate
- object to certain processing activities
- restrict processing
- withdraw consent for marketing communications
- lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact:
You can also contact the ICO:
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The latest version will always be available on this page.
Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact: